Shipping policy
📦 Shipping Policy – Chumpware
Thank you for shopping with Chumpware. Every order is made especially for you, and we appreciate your patience while we get your gear ready.
🛠 Order Processing Time
All Chumpware products are made on demand, meaning your item is created after you place your order.
Processing time:
🕒 2–7 business days
During busy seasons, processing may take slightly longer. You’ll receive a confirmation email once your order ships.
🚚 Shipping Times
Estimated delivery times after your order ships:
🇺🇸 United States: 3–7 business days
🇨🇦 Canada: 5–10 business days
🌎 International: 7–21 business days
Delivery times may vary due to customs, weather, or carrier delays. We are not responsible for shipping delays once the package leaves our facility.
💵 Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order.
We occasionally offer free shipping promotions, so stay tuned 👀
📍 Tracking Your Order
Once your order ships, you’ll receive an email with a tracking number so you can follow your package’s journey.
If you don’t see tracking updates right away, don’t worry — it can take 24–48 hours for carriers to update their system.
📦 Multiple Packages
If you order multiple items, they may arrive in separate packages depending on production and warehouse locations.
❗ Incorrect Address
Please double-check your shipping address at checkout.
If an order is returned due to an incorrect or incomplete address, the customer is responsible for any reshipping fees.
🌍 Customs & Import Fees (International Orders)
International customers may be responsible for customs fees, import taxes, or duties charged by their country. These fees are not controlled by Chumpware.
📬 Lost or Damaged Packages
If your package arrives damaged or does not arrive at all, please contact us within 7 days of the expected delivery date.
📧 Email us at: support@chumpware.com
Include your order number and photos (if damaged).
We’ll make it right 💪